2020 is a difficult year for the whole world, and the haze of the epidemic will not dissipate for a long time.

We are a manufacturer that mainly produces and exports snack machine, pet food machine and fish feed machine, which are used by people in more than 100 countries and regions around the world. This year's epidemic also brought great losses to our company. But we still we have developed many new customers through our unremitting efforts while serving our old customers. Of course, some of them are recommended by old customers. The transaction process with many customers this year can be said to be very suffering. On the one hand, the uncertainty of the epidemic factors has made customers hesitate to make a decision. On the other hand, the exchange rate of the US dollar against the RMB has fallen sharply, and the freight charge have risen wildly. This means that every day a customer hesitates, according to the value of the goods, what the customer actually needs to pay will increase by hundreds of dollars. There are also war-torn countries. For example, a customer in Armenia had paid a deposit for the dog food production line, but due to the war, a refund was required. Of course, Azerbaijan also has our customers, and world peace is our greatest long-cherished wish.